Privacy Policy

Effective Date: October 24, 2026

Summit Pest Control (“Summit,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a quote, contact us, schedule service, communicate with us, or otherwise use our services.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • first and last name;

  • email address;

  • telephone number;

  • service address or ZIP code;

  • whether the property is residential or commercial;

  • requested service type;

  • pest or service concern;

  • whether you are an existing customer;

  • preferred contact method;

  • messages or additional information you submit; and

  • scheduling and service information.

We may also automatically collect limited technical information when you use our website, such as:

  • IP address;

  • browser and device type;

  • pages viewed;

  • referring website;

  • date and time of access; and

  • cookies or similar technologies necessary to operate and secure the website.

2. How We Use Information

We may use information to:

  • respond to quote and service requests;

  • contact you about your inquiry;

  • determine the appropriate next step for your pest-control request;

  • schedule inspections, estimates, or services;

  • send appointment confirmations and reminders;

  • provide customer support;

  • maintain customer and service records;

  • improve our website and services;

  • prevent fraud, abuse, or security incidents;

  • comply with legal obligations; and

  • protect our rights and the rights of others.

3. Calls, Text Messages, and Email

When you provide contact information in connection with a quote request, service request, appointment, or existing customer matter, Summit may use that information to communicate with you about the requested service.

If you separately consent to receive text messages, message frequency may vary and message and data rates may apply. You may reply STOP to opt out of text messages and HELP for assistance.

Providing your information to request a quote or service does not by itself subscribe you to unrelated marketing communications.

Where marketing consent is requested, it will be presented separately.

4. How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate our business, such as providers of:

  • customer relationship management;

  • website hosting;

  • forms and lead management;

  • email and text messaging;

  • telephone services;

  • scheduling;

  • payment or accounting services;

  • analytics; and

  • business automation.

These providers may process information only as necessary to provide services to Summit.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect Summit, our customers, or others.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies for functionality, security, analytics, and website performance.

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Retention

We retain information for as long as reasonably necessary to:

  • respond to inquiries;

  • provide requested services;

  • maintain business and customer records;

  • comply with legal, accounting, or regulatory requirements;

  • resolve disputes; and

  • maintain security and operational records.

Retention periods may vary depending on the information and the nature of the customer relationship.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, use, alteration, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Your Choices

You may contact us to request that we:

  • correct inaccurate contact information;

  • update communication preferences;

  • stop marketing communications; or

  • delete personal information where appropriate.

Certain records may need to be retained for legitimate business, legal, accounting, or security purposes.

9. Children's Privacy

Our website and services are intended for adults requesting residential or commercial pest-control services.

We do not knowingly collect personal information from children under 18.

10. Third-Party Links

Our website may contain links to third-party websites or services.

Those services are governed by their own privacy policies, and Summit is not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updated policy will be posted on this page with a revised Effective Date.

12. Contact Us

Questions about this Privacy Policy may be directed to Summit Pest Control through the contact information provided on our website.

Website: summit.zopsys.com